Nh Collection New York Madison Avenue Hotel Skyline photoNh Collection New York Madison Avenue Hotel Exterior photoNh Collection New York Madison Avenue Hotel Exterior photo
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From564US$ /night
Check-in
21Apr2026Select date
Check-out
22Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

22 East 38Th Street, New York, New York, United States, 10016
-
Steps from Bryant Park
Great
8.5
8.9
/10
4.5
4.1
/5

Rooms with city views

NH Collection New York Madison Avenue offers 288 rooms, including suites with terraces and family rooms. All rooms include a Nespresso coffee machine, a kettle with tea selection, Chromecast TV, and high-speed Wi-Fi. Some rooms feature views of the Empire State Building or Midtown Manhattan. Suites come with Malin+Goetz bath products, and family rooms provide extra space. Soundproof windows ensure quiet nights.

Italian dining at Serafina

The ground-floor Serafina Restaurant serves contemporary Italian cuisine, including wood-fired pizzas and handmade pastas. Open for lunch and dinner, it welcomes both guests and locals. MAD Bar & Lounge offers cocktails and a full bar, with seating designed for socializing. Breakfast includes a buffet with fresh juices, pastries, cold cuts, and made-to-order hot dishes.

24/7 fitness center

The hotel's fitness center is open 24 hours, with treadmills, ellipticals, and weight benches. Guests can work out anytime. The lobby features fireplaces and workspaces under the Lobbies Alive concept.

Near Grand Central Station

Located at Madison Avenue and 38th Street, the hotel is a 5-minute walk from Grand Central Terminal. The Empire State Building is 0.64 km away, and Times Square is 1.05 km. Taxis from JFK Airport cost a flat $52, plus tip. The Metro takes about an hour.

Meeting spaces and services

A flexible meeting room holds up to 25 people, with natural light and AV support. The staff can arrange transportation, translation, or event services. Guest Relations provides local tips. Off-site parking is available, and pets up to 25 kg are allowed for a $250 fee per stay.

“The location certainly stands out, putting you within easy reach of iconic New York landmarks. I appreciate the blend of modern décor with the building's historic charm, creating a distinct atmosphere. For those seeking a solid base for exploring the city, this could be a smart choice.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Superior Twin Room View
2 persons
240 sq. feet 
2 Single beds
Heating
Air conditioning
Superior Room
2 persons
220 sq. feet 
1 King-size bed
Shower
Coffee machine
Superior Double Room View
2 persons
240 sq. feet 
1 King-size bed
Coffee machine
Heating
Premium Room Empire State View
2 persons
240 sq. feet 
1 King-size bed
Coffee machine
Heating
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

NH Collection New York Madison Avenue features Serafina, a modern Italian dining experience that blends vibrant flavors with a welcoming atmosphere. This inviting restaurant offers something for everyone, catering to various dietary preferences while celebrating the essence of contemporary Italian cuisine in the heart of Midtown Manhattan.
Nh Collection New York Madison Avenue Hotel Restaurant photo
Nh Collection New York Madison Avenue Hotel Restaurant photo
Nh Collection New York Madison Avenue Hotel Restaurant photo

Serafina

Contemporary Italian
Ambiance
Family-friendly, Modern setting with a lively atmosphere
Key Offerings
Highlights include a robust breakfast buffet for a nutritious start, vegetarian, vegan, gluten-free, and dairy-free options, along with made-to-order hot dishes and a unique Suite & tea concept. Enjoy cocktails during cocktail hour to unwind after a busy day in the city.
Reservation
Yes
Open daily for breakfast, lunch, and dinner (Monday to Friday: 07:00 - 23:30; Saturday and Sunday: 07:00 - 23:00).

Nh Collection New York Madison Avenue Hotel Location

22 East 38Th Street, New York, New York, United States, 10016
Map view
22 East 38Th Street, New York, New York, United States, 10016
Nearby
20 West 34th Street
Empire State Building
1700 ft
Library
New York Public Library
1300 ft
Library
The Morgan Library & Museum
500 ft
150 E 36th St # 158
Sniffen Court Historic District
300 ft
Restaurants
Bubba Gump Shrimp Co
3700 ft
1501 Broadway Time Square
Cafe China
600 ft
13 E 37th St
Grand Central Oyster Bar & Restaurant
1800 ft
89 E 42nd St Lower Level
Morgan Cafe
400 ft
225 Madison Ave The Morgan Library & Museum
Raines Law Room at The William
600 ft
24 E 39th St
Jazz at Kitano
300 ft
66 Park Ave
The Shakespeare
600 ft
24 East 39th Street
Mulligan's Pub
500 ft
267 Madison Ave # 1
Ariel's
600 ft
9 East 37 Street
Alidoro
600 ft
18 E 39th St
Explore New York
Local Highlights
Top Attractions
Activities
Dining
Entertainment
The Morgan Library & Museum
The Morgan Library & Museum
2 minutes' walk
Home to stunning manuscripts and art, this museum offers unique exhibitions and a serene atmosphere ideal for art lovers.
Empire State Building
Empire State Building
7 minutes' walk
An iconic symbol of New York, this skyscraper features observatories with breathtaking views of the city skyline.
Bryant Park
Bryant Park
8 minutes' walk
A beautiful green space surrounded by skyscrapers, offering seasonal activities, a lovely lawn, and numerous public events.
Times Square
Times Square
17 minutes' walk
Famous for its bright lights and vibrant atmosphere, this bustling square is a hub for entertainment, shopping, and dining.
Yoga in Bryant Park
8 minutes' walk
Outdoor yoga sessions in a scenic setting provide relaxation and rejuvenation, suitable for all skill levels, especially in summer.
Bike Tour of Central Park
8 minutes' drive
Explore Central Park with a guided bike tour, offering a fun and engaging way to cover more ground and enjoy the scenery.
Grand Central Oyster Bar & Restaurant
Grand Central Oyster Bar & Restaurant
7 minutes' walk
A historic seafood spot in Grand Central Terminal, known for fresh oysters and lovely ambiance; reservations advisable.
Jazz at Kitano
Jazz at Kitano
2 minutes' walk
A stylish venue offering live jazz performances with a cozy atmosphere and delicious food, perfect for music lovers.
Broadway Shows
25 minutes' walk
Catch award-winning plays and musicals in the Theater District for an unforgettable evening of entertainment for all ages.
The Comedy Cellar
8 minutes' drive
Renowned for its stand-up comedy acts, this venue offers a lively atmosphere and guarantees a night of laughter.
Tips on navigating the city
City Centre
New York7 min  ·  2.9 mi
Airports
LaGuardia (LGA)21 min  ·  8.6 mi
Teterboro (TEB)32 min  ·  13.1 mi
Train
Grand Central Station6 min  ·  1700 ft
Underground
Grand Central – 42nd Street Station5 min  ·  1400 ft
Bus
Bus stop2 min  ·  400 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at USD 80 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs USD 32 per person per day.  A continental breakfast is served at the price of USD 22 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Catalan, Czech, Greek, Turkish
Number of floors:
18
Number of rooms:
129
Former name
NH Jolly Hotel Madison Towers

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
The NH Collection New York Madison Avenue enjoys a prime location near Grand Central Station, making it easy to visit many attractions. Guests appreciate the modern design, cleanliness, and comfortable rooms, some of which offer stunning city views, including glimpses of the Empire State Building. The breakfast buffet at the Serafina restaurant receives high marks for its quality and variety, although a few guests have mentioned the rooms can be smaller than expected. The hotel also provides thoughtful amenities like water and apples throughout the day, adding to the overall experience.
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Review score
Based on 1122 verified reviews
8.9/10
Great
89%
Recommend
Free Wi-Fi
9.4/10
Location
9.4/10
Breakfast
7.8/10
Value for money
7.9/10
Pros
Excellent location
Clean room
Good breakfast
Friendly staff
Cons
Noisy A/C
False alarm
Guest reviews
based on 1122 reviews
8.9/10
based on 2813 reviews
3.5/5
based on 1566 reviews
8.5/10
Jackson from United States
Single
Premium King Room
3 nights in November 2025
|
Reviewed:February 08, 2026
9.5/10

pleasant downtown stay

nespresso machinetea making facilitiesseparate sinkrainfall showerhead
the room included a nespresso machine and tea making facilities, very useful. i like the bathroom, it has two separate sinks. the shower includes a rainfall showerhead, very relaxing. the air conditioning worked very well, it kept the room at a comfortable temperature.
Maintenance may be needed.
Dining
9/10
The attached italian restaurant serafina is a nice option for a meal. the hotel bar had unique choices for cocktails. The espresso martini stood out. live jazz music played, it created a wonderful ambience.
Location
10/10
Grand central station is close. The hotel is walkable to everywhere in midtown. the building allows you to see the empire state building. it is right in the heart of the district. Many attractions are nearby.
0 Helpful
|
Show less
Mason from United States
Single
premium double or twin room city views extra bed
4 nights in November 2025
|
Reviewed:November 26, 2025
6/10

decent rooms, some issues

daily housekeepingcomplimentary waterfaulty air conditioninglate checkout
the hotel provided daily housekeeping. i also appreciated the complimentary water.. a full liter was available each day, and i could request more.
the air conditioning was a concern for me. it seemed to be stuck at 25°c, and the staff could not repair it nor could they offer me a new room. arranging a late checkout wasn't possible until the morning of my departure, not beforehand.
0 Helpful
Oscar from United States
Business traveller
superior room
4 nights in June 2025
|
Reviewed:July 26, 2025
9/10
cool decorlive jazzhelpful staff
the lobby had a cool decor. live jazz music played in the back. the bar had unique cocktails too. the staff was funny and very helpful to me
the room was slightly smaller than expected
0 Helpful
FAQs
About Nh Collection New York Madison Avenue
What are the check-in and check-out times at Nh Collection New York Madison Avenue?
Check-in is at 15:00 and check-out is by 11:00.
Which popular attractions are close to Nh Collection New York Madison Avenue?
Nearby attractions include Empire State Building (0.5 km), Bryant Park (0.5 km), and Grand Central Station (0.5 km).
What dining options are available at Nh Collection New York Madison Avenue?
The hotel features the Serafina restaurant offering contemporary Italian cuisine, and a lounge bar.
What are the breakfast options at Nh Collection New York Madison Avenue?
Breakfast is available for an additional charge of 46 USD and includes a variety of fresh fruit juices, pastries, and cold cuts.
What room amenities are provided at Nh Collection New York Madison Avenue?
Rooms are equipped with air conditioning, a flat-screen TV, a Nespresso coffee machine, and free Wi-Fi.
Does Nh Collection New York Madison Avenue have fitness facilities?
The hotel features a fitness center open 24 hours a day.
What languages are spoken by the staff at Nh Collection New York Madison Avenue?
The staff speaks several languages, including Catalan, Mandarin, Czech, and Greek.
How far is Nh Collection New York Madison Avenue from LaGuardia Airport?
The hotel is located 11 km from LaGuardia Airport.
What unique features does Nh Collection New York Madison Avenue offer for meetings?
The hotel provides flexible meeting spaces that can comfortably host events for groups of up to 40 people.
Are there any nearby restaurants to Nh Collection New York Madison Avenue?
Nearby restaurants include Grand Central Oyster Bar & Restaurant (0.5 km), Jazz at Kitano (0.5 km), and Zuma (0.5 km).

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Rooms and Guests2 Guests, 1 Room